Sales E Commerce
NOIR Corp is hiring a dedicated E Commerce (Online Sales) sales associate to support our growing ecommerce team.
This position requires candidates to drive process improvements while simultaneously managing challenges of a demanding customer focused environment.
- Carry out order processing policies and Online Orders
- Overseeing a high volume Customer Support Email system and Live chat service
- Sole complex customer service issues and proactively preventing negative service trends
- Identify and eliminate root cause barriers to accuracy, productivity, and quality
- Understand and correctly utilize resources provided by internal systems, departments, policies, and procedures
- Develop and achieve performance goals and objectives in order to surpass customer promise expectations on fulfillment
- Hold warehouse accountable to fulfilment and customer goals and expectations
- Processing Returns and Exchanges
- Experienced in Sales
- Intermediate Level of the English Language
- Basic Excel Knowledge
- Strong communication and presentation skills
- Ability and willingness to learn new systems, technologies, and computer languages
* (training will be provided)
NOIR Corp offers competitive compensation. Noir Corp is an Equal Opportunity Employer.